frequently asked questions
When you make a purchase on allisonfors.com, you should receive your downloadable resources immediately via email. The page after you checkout also contains the download. If you created a login, all your downloaded resources are saved for you on the site. If you didn’t create a login, check your promotions and spam folders. To avoid this issue in the future, add firstname.lastname@example.org email to your address book.
I’m sorry – you should have received it immediately! Check your promotions folder and spam folder. To see my emails in the future, add email@example.com to your address book and drag the email from promotions or spam into your inbox. If you didn’t find it, you may have accidentally input the wrong email, try signing up again. Lastly, you can contact me directly.
The password is also located in the bottom section of every email sent out from firstname.lastname@example.org
Go to “My Account” page and you can reset your password, as well as change any account details. https://allisonfors.com/my-account/
TpT has a thorough “help” section where you can find answers to questions related to refunds, tech issues, and more! https://help.teacherspayteachers.com/hc/en-us
Sometimes this happens when the version of Adobe isn’t updated. Try updating or select “print as image” in your printer settings.
This has been a reported issue with a new Mac update if you are printing from the Preview instead of Adobe Reader, which is the default for Mac computers. It may also occur if you are printing from your phone or if you haven’t downloaded the file fully (for example, if you are printing from your internet browser). You may also try printing from a PC computer. Contact me if the issue persists.